What services are available for those visiting Mont Saint-Michel with a disability? Is Mont Saint-Michel accessible to everyone?

Access for people with reduced mobility

Where can I park ?

The car parks are located 2,5 kilometres from Mont Saint-Michel.

Follow the signs and ring the bell at the entrance to the P2 car park reserved for people with disabilities upon presentation of your disabled parking permit. You will be asked to show your card to the camera to gain access to this car park.

Parking is not free of charge. Please consult the current rates.

This car park is located near the “Le Passeur” shuttle bus departure point. These will drop you off about 350 metres from the Mont Saint-Michel.

Preferably park at the back of the car park to be as close as possible to the departure of the shuttle buses.

The P2 car park is about 30 metres from the shuttle bus departure. The path is flat.

Further information on how to get there can be obtained from the Tourist Information Centre : www.bienvenueaumontsaintmichel.com  or at +33 (0)2 14 13 20 15 or keolis.montsaintmichel@keolis.com

→ For camper vans, please call +33 (0)2 14 13 20 15.

View the interactive map on www.bienvenueaumontsaintmichel.com/fr/interactive-map .

Le passeur

The shuttle bus is accessible to people with reduced mobility:

  • Removable access ramps positioned at each door
  • Two areas reserved for wheelchair users
  • Six spaces reserved for people with reduced mobility
  • Sound and visual support inside the vehicle throughout the journey

The driver or stop attendant will operate the removable ramps upon request.

“There are no steps from the car park to the Mount. The path is flat and suitable for pushchairs and wheelchairs.”
Mont Saint-Michel footbridge and shuttle service
Mont Saint-Michel footbridge and shuttle service

For more information on parking and shuttle services: www.bienvenueaumontsaintmichel.com.

I have difficulty walking, where can I borrow a wheelchair?

The Tourist Information Centre (located at the shuttle departure point) can lend you a wheelchair to make your visit as comfortable as possible. 

Information : +33 (0)2.14.13.20.15 or keolis.montsaintmichel@keolis.com

We would like to draw your attention to the fact that there are many steps at Mont Saint-Michel.

There is no elevator available.

 The streets are paved (some areas with uneven cobblestones).

Where are the wheelchair-accessible toilets ?

  • At the Tourist Information Centre: Adapted accessible toilets, open 7 days a week, 24 hours a day. Access through the main door or on the side of the building outside the opening hours of the building.
  • At Mont Saint-Michel: Wheelchair-accessible toilets at the bottom of the main street.

We recommend that you use the toilets at the Tourist Information Centre, which are the most suitable.

More information on : www.bienvenueaumontsaintmichel.com 

Departure

Visiting the village  

Because of the narrow streets, Mont Saint-Michel can become very crowded quite quickly.

If you wish to visit at a quieter time, we advise you to avoid weekends, school holidays, bank holidays, and the days, when we have the very high tides.

The busiest peak of the day is usually between 11am and 3pm. Mondays and Tuesdays can be busier than other days of the week. However, July and August are very busy months.

It is free to visit the village.

Through the main entrance, you will have direct access to the village’s main shopping street. The street narrows with a steep slope from the disabled toilets.

At the top of the main street, there are 139 steps to reach the abbey. There are no handrails on the main street.

Average step height: 7,5 inches.

Fanils entrance

Situated on the left as you face the Mont Saint-Michel, this entrance allows you to join the walkway up to the abbey. It is not usually very busy, and it offers a wide walkway – although the slope is very steep. Uneven cement floor. About 50 steps to reach the abbey. There is a handrail available to assist you up the first 30 steps.

At the entrance to the abbey, there are 54 steps to reach the ticket office and a further 96 steps to reach the start of the tour. There are also narrow stairs inside the abbey.

The Abbey

For people with reduced mobility, it is possible to visit the abbey with a “Joëlette” one-wheeled chair. Several carriers are required. Reservation required at the abbey at least 1 week before : resa.montsaintmichel@monuments-nationaux.fr

If you need help to carry the Joelette, please contact the sportsclub “Le Cercle Jules Ferry Handisport” at least 1 month and a half before your visit. Contact : cjfsanfrontieres@gmail.com or by phone 00.33 (0)6.74.91.03.53 .

For people with mental, hearing or visual disabilities you contact the abbey to know more about the possibilities of visits : resa.montsaintmichel@monuments-nationaux.fr

Guided tours for the visually impaired

Guide-lecturer :

L’Arbre étoilé – Myriam Bierjon-Gerbaud

Guide-speaker (FR-GB) and sophrologist/relaxologist. Tours from St-Malo to Granville, from Mont-Saint-Michel to Mortain.
For groups, individuals and for the visually impaired. Unique experiences: art and wellness tours, meditative walks, and sophrology in nature. For the other disabilities please contact Mrs Bierjon-Gerbaud.

The Handibaie Association

Created in 2012, this association aims to develop tourism and leisure activities adapted to support people with disabilities and their families in the Bay of Mont-Saint-Michel.

You can find practical information and ideas for outings on the website: www.handibaie.org

Contact : HANDIBAIE – www.handibaie.org collectifhandibaie@gmail.com – +33 (0)2 33 58 73 49.

Do you have any specific needs? Any questions?

Contact our disability contact person:
Nadège Lehobey
Pontorson Tourist Information Office
Tel : +33 (0)2 33 60 20 65
Mail : nadege.lehobey@msm-normandie.fr or tourisme.pontorson@msm-normandie.fr

Services for persons with reduced mobility and the disabled.

An accessible region

A destination accessible to all : Prepare your stay in the bay of Mont Saint-Michel

A destination accessible to all : Prepare your stay in the bay of Mont Saint-Michel

Tourism for all

Tourism for all